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Supported Living Manager in St. Louis, MO at Benchmark Human Services

Date Posted: 11/15/2018

Job Snapshot

Job Description

POSITION TITLE: Supported Living Manager (Exempt)

REPORTS TO: Program Coordinator

SUPERVISES: Direct Care Staff

GENERAL RESPONSIBILITIES: Coordinate and manage the operation of Supported Living homes. Supervise staff and provide a meaningful day for the clients.


  1. Supervises, trains and provides guidance to the staff in accordance with state and federal regulations, Benchmark Human Services personnel policies, and the Supported Living policy and procedure manual.

  2. Participates as part of an interdisciplinary team in the development of each client’s Individual Support Plan (ISP) and Person Centered Plan (PCP).

  3. Participates in direct service for each client.

  4. Completes daily, weekly, monthly and yearly documentation as required by Benchmark Human Services and state and federal regulations. Maintains in-home client files according to standards and protocol established.

  5. Facilitates all repairs and required maintenance of the client’s home.

  6. Responsible for following client’s budget and ensuring payment of bills. Assists client in maintaining Medicaid eligibility by scheduling and attending all Medicaid appointments and providing proper documentation.

  7. Communicates professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.

  8. Participates in SL Manager’s meetings, team meetings and other departmental meetings, ISP, PCP, IEP meetings, and other meetings as assigned.

  9. Is able to implement training programs as specified in each client’s ISP.

  10. Complies with behavior support policies and procedures and implements approved behavior support programs.

  11. Participates in the hiring and discipline of assigned staff.

  12. Ensures proper medication/treatment administration and assists in meeting the client’s health care needs.

  13. Schedules and assists clients in all medical appointments and procedures. Ensures proper follow up is completed.

  14. Plans and implements community based, age appropriate, recreational activities for the clients.

  15. Implements required training protocol for new and existing staff.

  16. Responds appropriately and promptly to on-call situations.

  17. Complies with all standards to assure the health and safety of all staff and clients that we serve.

  18. Reports any suspected abuse, neglect or exploitation to supervisor or department head.

  19. Performs other duties as assigned.

  1. Bachelor’s degree preferred.

  2. Two years experience working with individuals with developmental disabilities.

  3. A minimum of 1-year supervisory experience preferred.

  4. Valid CPR and First Aid.

  5. Valid driver’s license and auto insurance.

  6. Must complete training as required: Interviewing, hiring, discipline, employee relations, etc


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