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Supported Living Manager (SLM, manager, supervisor) – Fort Wayne, IN in Fort Wayne, IN at Benchmark Human Services

Date Posted: 6/6/2018

Job Snapshot

Job Description

Benchmark serves over 8500 adults and children with disabilities

throughout the United States, and is currently accepting applications for

Supported Living Managers in Fort Wayne.

This on-call, front line supervisor position works under a case manager, supporting multiple individuals with intellectual, physical and behavioral health needs.

Responsibilities include, training, supervising and supporting direct care staff,

following persons’ served budget, provide excellent customer service

to both internal and external customers.

Bachelor’s degree preferred, two years experience serving individuals

with intellectual disabilities and a minimum of one year supervisory experience.

Candidates for employment are required to pass a drug screen.

Thorough background history will be completed.

If interested please apply on-line at:

or contact Wendy Harris at 744-6145 or

Benchmark Human Services is an EOE / Affirmative Action Employer.

Veterans, women and individuals with disabilities are encouraged to apply.


Coordinate and manage the operation of Supported Living homes. Supervise staff and provide a meaningful day for the clients.


  1. Supervise, train, and provide guidance to the staff in accordance with state and federal regulations, Benchmark Human Services personnel policies, the Supported Living policy, and procedure manual.

  2. Participates as part of an interdisciplinary team in the development of each client’s Individual Support Plan (ISP) and Person Centered Plan (PCP).

  3. Participate in direct service for each client.

  4. Complete daily, weekly, monthly, and yearly documentation as required by Benchmark and state and federal regulations. Maintain in-home client files according to standards and protocol established.

  5. Facilitate all repairs and required maintenance of the client’s home.

  6. Responsible for following client’s budget and ensuring payment of bills. Assist client in maintaining Medicaid eligibility by scheduling and attending all Medicaid appointments and providing proper documentation.

  7. Communicate professionally with families, Case Manager, Behavioral Consultant, health care personnel, schools, landlords, employers, etc.

  8. Participate in SL Manager’s meetings, team meetings and other departmental meetings, ISP, Quarterlies, IEP meetings, and other meetings as assigned.

  9. Implement training programs as specified in each client’s ISP.

  10. Comply with behavior support policies and procedures and implements approved behavior support programs.

  11. Participate in the hiring and discipline of assigned staff.

  12. Ensure proper medication/treatment administration and assist in meeting the client’s health care needs.

  13. Schedule and assist clients in all medical appointments and procedures. Ensure completion of proper follow up.

  14. Plan and implement community-based, age appropriate, recreational activities for the clients.

  15. Implement required training protocol for new and existing staff.

  16. Respond appropriately and promptly to on-call situations.

  17. Report any suspected abuse, neglect, or exploitation to supervisor or department head.

  18. Maintain employment-required documentation (current auto insurance, driver’s license), certification (i.e., First Aid, CPR, Medication Administration, Mandt, etc.), and training (OSHA, Abuse & Neglect, etc.) as required to comply with federal, state and program requirements and standards.

  19. Performs other duties as assigned.

  20. Must maintain good attendance throughout employment.

  21. Other duties as assigned.

  22. Comply with all standards to assure the health and safety of all individuals.

  23. Report to work as scheduled.



  1. Bachelor’s degree preferred.

  2. Two years experience working with individuals with mental disabilities.

  3. A minimum of 1-year supervisory experience preferred.

  4. Valid CPR and First Aid.

  5. Valid driver’s license and auto insurance.

  6. Must complete training as required: Interviewing, hiring, discipline, employee relations, etc

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.


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