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Service Coordinator St. Charles, Mo in St. Louis, MO at Benchmark Human Services

Date Posted: 12/8/2018

Job Snapshot

Job Description

REPORTS TO: SPOE Director, Lead Service Coordinator (Assistant Director), Zone Lead Service Coordinator



Assist and enable infants, toddlers and their families to have access to services provided under Missouri’s early intervention program, First Steps. Fulfill the role of Service Coordinator for the purpose of First Steps definitions.


Function in intake and/or ongoing service coordinator role.Assist the SPOE with eligibility determination, including referral, intake and eligibility determination activities.Conduct the family assessment, including interviewing the family.Collect information on the child’s development, including observations of the child.Coordinate evaluations and assessments.Inform parents of their parental rights.Assist parents of eligible children in planning, meeting, developing, implementing and reviewing an Individualized Family Service Plan (IFSP).Collect the family’s insurance, income and household information in order to determine the family’s participation fee.Maintain accurate, complete and timely electronic and paper file records.Conduct referrals and other activities to assist families in identifying available services and providers.Monitor the delivery of services to ensure the services are provided timely and in accordance with the IFSP.Facilitate a transition plan for children exiting First Steps.Participate in Early Intervention Team (EIT) meetings when children assigned to the service coordinator’s caseload are discussed.
  1. Perform child find and provider recruitment activities.

  2. Coordinate and monitor the delivery of available services.

  3. Inform families of available advocacy services.

  4. Communicate and coordinate services with medical and health providers.

  5. Facilitate the development of a transition plan into, within and from the EI system, including transition to Part B special education, preschool, or other community services as appropriate.

  6. Assure families are informed of rights, options, and role in the EI process.

  7. Comply with all standards to assure the health and safety of all staff and clients we serve.

  8. Other duties as assigned by supervisor.


Minimum of Bachelor’s degree in one of the following: Early Childhood Special Education, Early Childhood Education, Elementary Education, Child/Human Development, Social Work, Public Health, Sociology, Nursing, Psychology.Meet provider enrollment qualifications for a Service Coordinator.Demonstrated leadership qualities, ability to work as part of a team, and effective communication skills.


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