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Family Resource Specialist – Early Steps Program – Southern half of Miami Dade County through the Florida Keys of Monroe County in Florida at Benchmark Human Services

Date Posted: 7/10/2018

Job Snapshot

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Job Description

Position Title: Family Resource Specialist

Service Area:  Cities – South Miami, Coral Gables, Cutler Bay, Homestead, Kendal, Palmetto Bay along with Upper, Middle, Lower Keys

Reports To: Program Director

Supervises: No Supervisory Responsibilities


Serve as the liaison and resource between the community, families and the Early Steps Program. Support the awareness and visibility of the Early Steps system throughout the Region. Assist families of infant and toddlers by providing information, support and training and serve as a community link to family centered efforts and activities. Fulfill the role of Family Resource Specialist for the purpose of Early Steps definitions.


  1. Identify and maintain community referral source contacts.
  2. Maintain a flexible daily schedule and be available during non-traditional work hours and days.

  3. Be knowledgeable of community service programs and resources, behavioral health care, specialized children services, and education/training opportunities.

  4. Schedule, conduct, facilitate and participate in public awareness and child find activities, including, but not limited to, community events, trade shows, early childhood activities, other early childhood program meetings.
  5. Establish partnerships with social service agencies, including, but not limited to, WIC, hospitals, Healthy Families, Child Care Resource and Referral, Head Start, Early Head Start, NICUs, child care providers.
  6. Prepare and distribute Early Steps informational materials to physician’s offices, childcare providers, community bulletin boards, and other locations throughout the Region.
  7. Participate in other opportunities applicable to support the program.
  8. Communicate effectively with families and staff to ensure all needs are met.
  9. Recruit volunteers to support the Early Steps program.
  10. Organize and support family meetings and maintain related documentation.
  11. Submit monthly reports of progress and completed activities.
  12. Organize and participate in community committees.
  13. Participate in the development of SSIP and other Regional activities
  14. Report any suspected abuse, neglect or exploitation immediately to supervisor or department head.

  15. Other duties as assigned.

  16. Comply with all standards to assure the health and safety of all individuals.


  1. Minimum of Bachelor’s degree in any field of study related to human services, social services or adult education.

  2. Early Steps experience preferred

  3. Excellent organization and communication skills

  4. Valid Indiana Driver’s License

  5. Excellent communication skills


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